Privacy Policy - edusphere-arabia.com

Privacy Policy for Edusphere Institute and Management Services (W.L.L)

Effective Date: 01-October-2024

At Edusphere Institute and Management Services (W.L.L), we value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Edusphere Institute and Management Services (W.L.L)
Website: https://edusphere-arabia.com/
Phone: +973 3449 1077
Email: info@edusphere-arabia.com

2. Information We Collect

We collect and process the following personal data:

Name: To identify and address you.
Email Address: For communication and updates.
Phone Number: For direct contact.
City: To provide location-specific services.

3. Purpose of Data Collection

We collect your data for the following purposes:

To communicate course offerings, updates, and services.
To respond to inquiries and provide support.
To deliver tailored educational content based on your location.
For marketing, promotional, and feedback purposes (with your consent).

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: When you voluntarily provide your data through forms or inquiries.
Contractual Obligation: To fulfill our services as part of our agreement with you.
Legitimate Interest: For operational purposes, including enhancing our services.

5. How We Share Your Information

We may share your personal data with:

Service Providers: To support our operations (e.g., hosting, email communication).
Legal Authorities: When required by law or in response to valid legal requests.

We do not sell, rent, or trade your personal data to third parties.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Your Rights Under GDPR

You have the following rights concerning your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Rectify inaccuracies in your personal data.
Erasure: Request deletion of your personal data (subject to legal and contractual obligations).
Restriction: Restrict the processing of your data under specific conditions.
Data Portability: Request transfer of your data to another service provider.
Objection: Object to processing your data for direct marketing or other purposes.
Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@edusphere-arabia.com.

8. Data Security

We implement technical and organizational measures to ensure the security and confidentiality of your data. While we strive to protect your personal data, no method of transmission or storage is entirely secure.

9. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. By using our website, you consent to our use of cookies. For more information, refer to our Cookie Policy.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in regulations, practices, or services. The latest version will always be available on our website.

12. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy or data processing, contact:
Edusphere Institute and Management Services (W.L.L)
Email: info@edusphere-arabia.com
Phone: +973 3449 1077

If you believe your data rights have been violated, you also have the right to lodge a complaint with your local data protection authority.